Private Policy

Private Policy

Eleanor Home Health Agency
Website: www.eleanorhha.com
Effective Date: 1/15/2026

Eleanor Home Health Agency (“Eleanor HHA,” “Company,” “we,” “us,” or “our”) values the privacy of individuals who access and use our website. This Privacy Policy describes the types of information we collect through www.eleanorhha.com, how such information is used, disclosed, and protected, and the rights available to individuals regarding their personal information.


1. Scope of This Privacy Policy

This Privacy Policy applies solely to information collected through our website and does not apply to information collected offline, through service agreements, or during the provision of non-medical home care services.


2. Information We Collect

2.1 Personal Information Provided Voluntarily

We may collect personal information that you voluntarily submit through our website contact form, including but not limited to:

  • Full name
  • Email address
  • Telephone number
  • Any other information you elect to provide in your inquiry

You are advised not to submit medical, health, or other sensitive personal information through the website.

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain technical information, including:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device and operating system information
  • Pages visited, referring URLs, and time spent on the website

This information is collected using cookies or similar technologies and is used for administrative, analytical, and operational purposes.


3. Use of Information

The information collected through our website may be used to:

  • Respond to inquiries and requests for information
  • Communicate regarding services offered by Eleanor Home Health Agency
  • Operate, maintain, and improve our website
  • Comply with applicable legal, regulatory, and contractual obligations

4. Disclosure of Information

Eleanor Home Health Agency does not sell or lease personal information. Information may be disclosed only:

  • To third-party service providers assisting with website hosting, email communications, or technical services, subject to confidentiality obligations
  • To comply with applicable laws, regulations, court orders, or lawful governmental requests
  • To protect and defend the rights, property, or safety of Eleanor Home Health Agency, its clients, employees, or others

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system of data transmission or storage can be guaranteed to be completely secure.


6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze website performance. Cookies do not, by themselves, identify individual users.

Users may control cookie preferences through browser settings.


7. Children’s Privacy

This website is not intended for children under the age of thirteen (13). We do not knowingly collect personal information from children.


8. Pennsylvania and Applicable Privacy Rights

Eleanor Home Health Agency complies with applicable federal and Pennsylvania privacy laws relevant to non-medical home care services. Individuals may request access to or correction of personal information submitted through the website, subject to applicable legal limitations.


9. Third-Party Websites

This website may contain links to third-party websites. Eleanor Home Health Agency is not responsible for the privacy practices or content of such websites.


10. Limitation of Liability

To the fullest extent permitted by law, Eleanor Home Health Agency shall not be liable for damages arising from unauthorized access to or use of information transmitted through the website.


11. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting with a revised effective date.


12. Contact Information

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:

Eleanor Home Health Agency
Email: admin@eleanorhha.com
Phone: 717-568-5125
Website: www.eleanorhha.com